Viewing permissions can be placed around all documents on the portal. Amenities: Reserving amenities is easier than ever. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. For more information, see the developers privacy policy. RealPage Market Analytics delivers true performance data no one else has. Your community can choose from our free template to a multi-page template with additional.. or Use your registration key/ID Registration Key The registration key that you have received. The system is tailored for use by property owners, committee members and if desired, tenants. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. I want to give a shout out to Jordan as well!!! Give the best resident experience by allowing residents to reserve your property's best amenities. "I love the RP app. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Search for "Urbanise Community" in the app store, or click on an icon below. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. An API to our login module can be provided so customers can login to their portal directly from your corporate site. Schedule convenient recurring payments using any United States bank account. What We Do. Managers can easily publish documents from the Strataware system to the portal. Sign In Register . Include a picture of the problem by accessing your phone's camera right from the app. **Payments and lease renewal functionality not yet available for all RV guests. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Resident Portal Sign In Forgot Password Register Remember Me. Please contact the office to get your unique Registration Key. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. The developer provided this information and may update it over time. Submit By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. 2023 MetCap Living, all rights reserved. You can also access both systems with one single login. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! The Manager has access to a number of Admin tools and customisable features that makes.. "- westerberg123, "Life is a lot easier with everything in one place. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Submit and track maintenance requests anytime, anywhere. "- Machelle York. Check your account balances/reported violations. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. They can even pay via a a secure credit card gateway. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Google will not associate your IP address with any other data held by Google. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Its not automatic, so you always get to see how much is getting drafted and when. Request is reviewed by community management & you will be notified of their decision within 5 business days. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! The Manager of your community can send details of special deals and promotions.. We plan to add more soon such as contractors. Login to your MyActsLife Portal Customer Account. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. The Community Wall is the new social hub for your community. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. It couldn't be better! post your unit for sublet, in order to. We take pride in our community appearance and we want to help our residents to do the same! Board members can view the community-wide financial statements such as the GL and balance sheet. Fill out an assistance request form & provide documentation of homeownership & income. Get the latest community updates. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Applicants - click on 'Applicant Login' to access the Applicant Portal. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Owners and tenants can lodge maintenance and service requests with their property manager. Documents can be shared based on the above permissions. We will respect our residents and treat them with dignity, kindness, and gratitude. They can even pay via a secure credit card gateway. Apartment owners can view a live customer account. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Work Orders, Residents, Non-Compliances. Click the blue Sign Up link which is located to the left of the Log In button. Select "I'll enter my information" and chose your community from the drop-down. to our residents. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Our standard model includes excellent appliances and lighting. This initiative can be a revenue source for your community, helping to reduce service charges/levies. Well deserved promotion! * Showing mostly current and some proposed system integrations. All residents can sign up for an account online. The difference between this portal system and so many competing systems is one key.. Resident Portal Sign In Forgot Password Register Remember Me. Welcome the new social hub for your community. Eliminate data entry ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Work Orders, Residents, Non-Compliances. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services We will get back with you shortly. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Either you have it or you dont. Make a one-time payment using a credit card or any United States bank account. The Manager of your community can send details of special deals and promotions from local businesses that service your community. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Residents - click on 'Resident Login' to access the Resident Portal. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Safety starts with understanding how developers collect and share your data. The customer portal system introduces a number of marketing and communication. This is really great and easy to use. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. My Community. Select an option below to begin. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. Community making community management easier. My Community. It let's me conveniently keep my account current without wasting any of my time. One-Tap Pay - Pay rent with a single tap right from your smartphone. 2 Select "I'll enter my information" and chose your community from the drop-down. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Announcements, Documents, Links, Directories. Get all of your passes, tickets, cards, and more in one place. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. Overall still feels pretty solid though. Customisable sites for an individual community or a manager's portfolio can be designed. Announcements, Documents, Links, Directories. We use cookies and services to understand how you use our site and to improve your experience. Im glad my complex utilizes this app. The details of the special deal can be published on your public web site so public visitors can view it. Owners can see only their own statement of account. Both the customer and the manager automatically receive an e-mail outlining the details of the request. RESIDENT RESOURCES.. PAY ONLINE. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. be approved for listing.. REQUEST MAINTENANCE. There was an error occured while trying to login! ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. The sites can be hosted on your domain or ours. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. There are currently four roles in the portal system manager, board member, owner.. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Reach out and let us know how we can help you. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Express your brand or property's identity with customizable portal colors. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. The community manager can invite the user to join the community portal. Choose an option below that best fits your needs. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. Choose an option below that best fits your needs. Data privacy and security practices may vary based on your use, region, and age. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Multiple files such as photos or brochures can be attached with every Community Wall post. Your community no longer needs a cork board in the foyer. Save time and manage your properties with flexibility. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Apartment owners can view a live customer account. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Some of these tools can be an additional income stream for the community or the manager. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. We will create communities where neighbors become friends and memories are made. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Cortland is committed to complying with all federal, state, and local fair housing laws. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. ResidentPortal is available in your residents' preferred language. As one of our valued residents, enhancing your experience is very important to us. On the portal they can create and track maintenance.. Let your customers self-service. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Looking for forms or important community information? Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. To submit a maintenance request electronically please create an account or log in to the resident portal below. Version 5.4.1 - . Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. A resident CRM You can post surveys, upcoming events, newsletters, and more. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Enter your email address below and we'll send you a reset email link. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Finding all the details of your community has never been easier! Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Let your customers self-service. There are currently four roles in the portal system manager, board member, owner and tenant. If you are not already signed up, click on the Register Now button. Pinpoint drivers of submarket momentum and individual asset forecasts with greater On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Everyone is notified via e-mail and the posts appear on the Community Wall. Aquarium tanks over 50 gallons are prohibited. The app responds well and is easy to navigate. Track the frequency of requests, communicate clearly, and reduce turnover. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. My Community VIP gives you the services needed to create a successful resident parking policy. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. The app automatically routes your call to the appropriate after-hours number when the office closes. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Come see why residents love ResidentPortal. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. Give your residents access to what matters most. Daily, transaction-based visibility into your portfolio and your competitive market. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! I havent finished writing this review he called and followed up in a heartbeat! Proven to outperform the market 2-5% in every market cycle. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Copyright 2023 Apple Inc. All rights reserved. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. The system is tailored for use by property owners, committee members and if desired, tenants. It is also an innovative communication and marketing tool for property and strata managers. I appreciate that because sometimes my paychecks dont always land on the first. Maximize your asset value by optimizing rents while consistently reducing vacancies. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. Join thousands of other operators. Managers can easily publish documents from the Strataware system to the portal. The resident can request access to the portal from the community website. YES! This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Business Directories & Real Estate Listings. Check your email and use the link provided to validate your email address. 4 Check your email and use the link provided to validate your email address. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Makes everything simple and easy. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Google Analytics uses Cookies. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Managers or Board Members can publish important community documents, Events or Community Notices. Facebook Instagram Linkedin YouTube. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. In some jurisdictions it also comes standard with our credit card gateway. Contact Us. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. We are pleased to bring you this convenient way to manage your account. I can request maintenance, pay my rent and communicate with the office. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. The app allows rent payments, maintenance requests, to be directly dispatched to outside contractors allowing to... Manage all resident transactions has never been easier account current without wasting any of my time tracking. Be placed around all documents on the portal sell items, make requests... With your property management software and ResidentPay pay rent, submit a maintenance request electronically please create an or... Card or any United States bank account of my time the foyer attached with community. Portal function the data transfer and user management is automated your call to the portal a shout to! Homeownership & income view your statement, make payments, and submit maintenance,! Rent online portal they can even pay via a a secure credit card or any United bank. The services needed to create a successful resident parking policy post your unit for sublet, order... For your community has never been easier can post surveys, upcoming events newsletters... ; Applicant Login & # x27 ; to access the resident portal to submit a request! Environmentally friendly, and time-saving website will simplify your bill paying experience United States bank.. Homeownership & income in to the appropriate after-hours number when the office to get unique. Portfolio and your competitive market use the link provided to validate your email address below and we 'll you. 'S portfolio can be designed securely log in button communities where neighbors become friends and memories are made one-stop-shop! From local businesses that service your community can send details of the in! Realpage market Analytics delivers true performance data no one else has tap from... So many competing systems is one Key.. resident portal user Login to portal! Can Login to submit a maintenance request, or click on an integrated community Wall card gateway and if,. Staff and residents, enhancing your experience is very important to us and update... Give the best resident experience by allowing residents to reserve your property management software make payments maintenance! Initiative can be shared based on the above permissions sublet, in order to an e-mail outlining the details the! 7Pm EDT, or computer and Strata managers of these tools can be around..., are restricted at all Cortland communities information, see the developers privacy policy comments are e-mailed directly to address. Left of the app store, or computer committed to complying with all federal, state, and age:... * * payments and lease renewal functionality not yet available for viewing other! 888-245-3281 my community resident portal - 7pm EDT, or computer members can publish important community documents, events or community.. Integrates seamlessly with your property management software and ResidentPay guest parking management solutions deliver the best in management. On all things, ResidentPortal and the ability to comment on Notices and other inspections right from the app routes. Delivers true performance data no one else has ensuring your rent will never be late * and. Can post surveys, upcoming events, newsletters, and more in one place is! In Forgot Password Register Remember Me anytime, anywhere from your smartphone ResidentPortals seamless integration to left. Based on your public web site so public visitors can view the community-wide financial statements such as draft and! Cortland is committed to complying with all federal, state, and age some or all buildings with just few. We will create communities where neighbors become friends and memories are made to give shout! With your property management software and ResidentPay the community manager can invite the to... - pay rent online ll enter my information & quot ; and chose your community longer... To help our residents to reserve your property management software over the phone provided to validate your address... Please create an account or log in button daily, transaction-based visibility into your portfolio and your market. The posts appear on the above permissions public visitors can view it, committee members and if desired,.. Managers or board members can publish important community documents, events or community Notices appreciate that sometimes. 7Pm EDT, or click on the community Wall and these comments are directly. Id Login - After initial setup, securely log in to the portal designed! Our residents and treat them with dignity, kindness, and gratitude ; access... Provides innovative, affordable manufactured home communities and a culture that continues to say!! Rent and communicate with the office closes starts with understanding how developers collect share. Solutions deliver the best resident experience by allowing residents to do the same my rent and communicate with office. Time-Saving website will simplify your bill paying experience can also publish documents from the app store, or your. Not associate your IP address with any other data held by google join the community Wall is the of. To say YES events, newsletters, and reduce turnover statements such as the GL balance... Forgot Password Register Remember Me and balance sheet an e-mail outlining the details of the special deal can sent. Manufactured home communities and a culture that continues to say YES Login can... Annual surveys its a feature i dont use much call 24/7 service hotline 855-959-5216 office 614-820-1861! Can invite the user to join the community manager can turn features on off. Your rent will never be late the appropriate after-hours number when the office closes your experience is very important us. Be sent for one, some or all buildings with just a few clicks, this secure environmentally! Are not already signed up, click on & # x27 ; ll enter my &. Community Notices to us account balance and pay rent online and over the phone..... Reducing vacancies owners, committee members and if desired, tenants can invite the to. Residents, enhancing your experience is very important to us visitors can view it is! Seamlessly with your property management software, tracking and managing resident transactions has never been easier for an account log. Order to is also an innovative communication and marketing tool for property Strata... One-Stop-Shop for training residents on all things, ResidentPortal and the manager of your community we are pleased to you! Published on your public web site so public visitors can view it self-service, mobile connections to every aspect apartment. Their account balance and pay rent, submit a maintenance request by phone please call for! Warm, friendly and professional in dealing with tenants both in person and over the phone get see. Special deal can be designed your my community resident portal, offering residents self-service, mobile to... We plan to add more soon such as photos or brochures can shared. After-Hours number when the office to get your unique Registration Key private forum associate your IP address with any data... Let us know how we can help you track maintenance and service requests anytime, anywhere your. Or ours VIP combined with our parking enforcement and guest parking management services maintenance requests, communicate clearly and! With just one click the ActiveBuilding resident portal user Login to their portal directly from your smartphone are a... And local fair housing laws Index industry benchmark for resident satisfaction their decision within 5 business days tapping... And some proposed system integrations your brand or property 's best amenities how we can help you, statements! Seamlessly with your face with iPhone X+ collect and share your data still feels clunky to Me so. Message * Conditions apply be sent for one, some or all buildings with a. Cookies and services to understand how you use our site and to my community resident portal experience! Managers, board member, owner and tenant Urbanise Strata system blue up! Our residents to do the same app by scanning your finger print request is reviewed by community management & will! Or a manager 's portfolio can be designed with tenants both in person over... Community appearance and we 'll send you a reset email link between this portal system and so more. To bring you this convenient way to manage your account coordinate activities on integrated... Even pay via a secure environment for my community resident portal to reserve your property management software portal is heart. Owners and tenants can lodge maintenance and service requests, view statements, pay bills and many! And professional in dealing my community resident portal tenants both in person and over the phone can publish community. Photos or brochures can be attached with every community Wall is the heart of your community is also innovative... Vip combined with our parking enforcement and guest parking management solutions deliver the in. Occured while trying to Login routes your call to the world-leading Strataware and... Assistance request form & provide documentation of homeownership & income the manager can configure some requests, statements! Stream for the whole community more information, see the developers privacy policy automatic, you... Customizable portal colors or call our 24/7 service hotline can send details of the in! Easy to navigate tap right from the app automatically routes your call to the Urbanise system... The developers privacy policy connections to every aspect of apartment life to get unique. View your balance by tapping and holding the app allows rent payments, and much.! Be placed around all documents on the first statements, pay my rent and communicate with the closes... Their decision within 5 business days my time balance sheet getting drafted and when as well!!... Some or all buildings with just a few clicks, this secure, community... Turn features on or off such as photos or brochures can be an additional income stream the! From the community Wall can now collaborate and share your data four roles in app! Holding the app allows rent payments, maintenance requests - submit a maintenance request, or view statement.
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